BTO Update: New processes on the horizon for Clinical Appointments and Promotions

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The Business Transformation Office helps the Faculty of Medicine streamline business processes and create more efficient workflows.

Several months ago, the Executive Leadership Team (ELT) asked managers and supervisors to submit their budget-saving ideas to the Business Transformation Office (BTO). In response we received more than 160 proposals. Many of these submissions reflected opportunities for human resource, financial and information technology process improvements. These proposals have since been analyzed and categorized by the BTO and presented to the ELT for assessment and prioritization.

Changes to Clinical Appointment and Promotions Processes

Leadership recently approved a proposal that will have the BTO analyze and reengineer Clinical Appointments and Clinical Promotions business processes. Both currently require an extensive manual level of effort to complete. The BTO will help identify opportunities for workflow automation, not only to make these processes more efficient for all concerned, but to increase transparency and clarity.

Improving Stakeholder Experience by Improving Efficiency

Business process improvements are about more than the pursuit of efficiency and effectiveness. The BTO’s goal is to help the Faculty meet strategic goals by ensuring optimal value in every activity and providing the best experience for Faculty members, students, and others who come in contact with our business environment. All managers and supervisors should be thinking about process bottlenecks and activities that can inhibit the completion of a task. We encourage all staff to pursue continuous improvement.

The Business Transformation Office helps the Faculty of Medicine streamline business processes and create more efficient workflows. BTO projects are identified and approved by the Executive Leadership Team (ELT). Recent projects have focused on reducing the cost of XEROX printing by limiting colour impressions, eliminating telephony costs related to fax machines and automating resident on-call stipend claims.

Find more information about our work, at BTO website.

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Photo credit: Ant Rozetsky

 

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