A letter from your Family Doctor

Posted on Tuesday, February 9, 2021

A letter from your Family Doctor and DFM logo

Dear patients,

These are difficult and uncertain times. We know that all of you have made changes and sacrifices during this pandemic, and we thank you for your efforts to keep our communities safe. It is no surprise that many of us are feeling stressed, worried and overwhelmed. You are not alone. As Family Doctors, we are here to help you navigate these challenges and keep you well.

Our offices remain open. We now offer visits virtually – by phone, video or email. We are also seeing patients in person. These changes allow us to follow public health guidelines and keep you and our staff safe from the virus. Please contact us with all of your health concerns. More information on virtual care is available from the Ontario College of Family Physicians (OCFP). If you or a family member do not currently have access to a family doctor, the OCFP also has some recommendations on how to find the care you need.

Sometimes it can be difficult to ask for help. There are many local mental health and support resources available that you may find helpful. You can find them listed on the websites of Ottawa Public Health, Eastern Ontario Health Unit, Renfrew County and District Health Unit and Leeds, Grenville and Lanark District Health Unit, the OCFP, and the Children’s Hospital of Eastern Ontario (CHEO).

Many of our patients have reached out with questions about the COVID-19 vaccine. We are confident that vaccination will help us eventually get back to our normal lives. Until then, it is extremely important that we follow all the recommended public health measures including wearing masks, physical distancing and staying home when ill. The vaccines are an important way to protect us from COVID-19. They are safe and effective and there are very few people who cannot get the vaccines for medical reasons. Public health units are leading the local COVID-19 vaccine rollout in communities. They are working closely with healthcare professionals, including family doctors, to administer a vaccination program as quickly as possible. Right now, vaccines are being provided to those most impacted by COVID-19 which includes residents, staff and caregivers in long-term care and retirement homes, as well as frontline healthcare workers. In the spring and summer, vaccines will become available to others according to the provincial rollout plan. Rest assured that we will all have a chance to be vaccinated. You can find the most up-to-date information on COVID-19 vaccination on your regional public health unit’s website (Ottawa Public Health, Eastern Ontario Health Unit, Renfrew County and District Health Unit or Leeds, Grenville and Lanark District Health Unit). If you have any other questions about the vaccines, please contact our offices to discuss your concerns.

Remember that you can connect with us any time. It is always our privilege to care for you, especially during times when you may need it most.


Your Family Doctor

In partnership with:

Clare Liddy MD, MSc, CCFP, FCFP
Chair | Full Professor
University of Ottawa Department of Family Medicine

Vera Etches MD, MHSc, CCFP, FRCPC
Medical Officer of Health
Ottawa Public Health

Download the letter co-signed by the DFM and OPH (PDF)

Download the template (bilingual, Word document)

For media inquiries:
Paul Logothetis
Media Relations Officer
University of Ottawa

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