Reminder: When a problem is not of an academic nature, it is a sign that you must seek out an alternate service.
If at any time a student is at risk of harming themselves or others, call Protection Services (on campus) at 613-562-5411, or Emergency Services (off campus) at 911.
The University of Ottawa and the Faculty of Medicine provides an impressive list of resources available across its campuses.
We encourage all students to familiarize themselves with this list.
- Wellness Services and Decision Tree
- Faculty Wellness Program
- Mental Health and Wellness
- Student Academic Success Service (SASS) (all services except for the Individual Counselling)
- Graduate Students Association (GSAED)
The Office of the vice-provost, Graduate and Postdoctoral Studies as listed Resources offered to graduate students.
24-hour Emergency Services
If you require immediate assistance, please call 911 or go to the nearest emergency room.
- Mental Health Mobile Crisis Team:1-866-996-0991
- ConnexOntario: 1-866-531-2600
- First Episode Psychosis Program: 613-737-8069
- Ottawa Distress Centre: 613-238-3311
For a full list of off campus community resources:
Access to Counselling Services for Graduate Students
If you wish to make an appointment to speak with a counsellor, please follow the procedure below:
Contact the Faculty Wellness Office by email at firstname.lastname@example.org.
You will receive a response within 72 hrs (with the exception of statutory holidays and the winter holiday break).
An appointment with a counsellor will be scheduled within two (2) weeks of contacting the Wellness Office.
If such a date is not available, you and the therapist will be made aware of the delay and arrangements will be made to support you.
While the Faculty Wellness Office can provide services to students experiencing distress, they are not an emergency service.
A list of off campus community resources available for crisis support can also be found under the 24-hour Emergency services tab.
- Graduate Student Association (GSAED) mental health resources
- Pet therapy: an initiative that allows students who may be experiencing stress or a difficult situation to improve their wellness through the benefits of spending time with therapy dogs.
- Student Support Program (see "Mental health"): learn about the mental health services available through your Graduate Student Association.
- Calm APP
- HealthyMinds App (produce by the Royal)
- TAO (Therapy Assisted Online)
Understanding Mental Illness
- Prevention of Harassment and Discrimination (Human Rights Office)
- Sexual violence: support and prevention
- Indigenous Resource Center (IRC): The Center provides services that support your classroom, career, and personal needs in a manner consistent with Indigenous culture and values.
- International Mentoring Centre: Mentors are here to help International and Exchange students adjust to their new environment.
- Wellness Groups and Workshops (offered by SASS): The Counselling Services hosts regular wellness group activities that aim to empower students and foster resilience and build a sense of community around various wellness themes.
- Multi-Faith Chaplaincy Services: A multi-faith team of volunteer chaplains and faith liaisons work together to provide spiritual resources for students.