Peer Support and Services

Mentorat par les pairs

It is crucial that we create and nurture a culture that promotes connectedness, safety, and trust.  Peer support is defined as the help and support that individuals with lived experiences are able to give to one another to that end.

PEER SUPPORT

IS:

  • private and confidential support
  • a safe space to talk about emotions with a colleague who can empathize

IS NOT:

  • therapy / counselling
  • mandatory
  • documented

DOES NOT:

  • replace professional help

 

PEER SUPPORT PROGRAMS


Resident Peer Support Program:

Peer support offers a safe way for residents impacted by negative events to talk about their experience and emotions with someone who has empathy from having “been there.” While we are not fixing a peer clinician’s problems, we offer both support as well as strategies that have helped other clinicians in similar situations. We know that by talking about the issue, it can help the physician to feel supported, process the event and if needed get information on other resources.

The peer support process is completely confidential and there is no feedback provided to the Program, Division or Department you work in, nor to the PGME Office. There are no records kept from the conversation.

For additional information, please contact peerpgme@uottawa.ca


TOH Peer Mentoring Program:

An outreach program to support colleagues after a crisis.  These could include, adverse events, malpractice litigation, difficult medical encounter, or other emotional stressful events.

Physician can self-refer or be identified by: Medical Affairs, Department Chairs, Wellness leads, etc.

Physicians will then receive an invitation via email.  Should they agree, a meeting time is established (either in person or by phone).

The peer support process is completely confidential and there is no feedback to the Department or Division you work in. There are no records kept from the conversation.

For additional information, please contact peersupport@toh.ca   

 

Peer Support documents

 

The Faculty Wellness Program is here to offer assistance to help you plan and implement peer supports for your program, division, or department.  Please contact us for additional information.

We also provide counselling services and can connect you with additional resources.

613-562-5800 ext. 8507

wellness@uOttawa.ca

 

Need Help Now?Information

Mental Health Crisis Line

  • 613-722-6914
  • 1-866-996-0991

University of Ottawa Security – Emergency Line

  • 613-562-5411

PARO Helpline

  • 1-866-HELP-DOC

Ontario Medical Association / Physician Health Program

  • 1-800-851-6606
Employee and Family Assistance Program (EFAP)
 
  • Tel.:1-844-880-9142

Homewood Health

  • Tel.:1-800-663-1142

Canada Suicide Prevention Service

  • Tel: 1-800-456-4566
  • Quebec residents: 1-866-277-3553
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