Supports

ConnexOntario provides free and confidential health services information for people experiencing problems with alcohol and drugs, mental illness and/or gambling. Funded by the Government of Ontario. System navigation and information service is live-answer 24/7, confidential, and free.

Contact Information:

1-866-531-2800

Employee and Family Assistance Program (EFAP) 

Open to all graduate students, residents and staff (and their families) from all hospitals. Available by phone 24/7. Confidential services that include counseling, mental health and addiction support, as well as financial and legal services. Covered by employee benefits. 

• Morneau Shepell – (All faculty, staff and residents from all hospitals except those at CHEO, also Faculty of Medicine Graduate students) 

Tel.: 1-844-880-9142 

• Homewood Health – (All CHEO faculty, staff and residents) 

Tel.: 1-800-663-1152 

• OMA Physician Health Program 

Tel.: 1-800-851-6606 

Available to all medical students, residents and physicians and their families. Available by phone 8:45-5:00 pm Monday to Friday 

Confidential service. You are connected with a clinical coordinator who will do an assessment on the phone and then will help link you to the health supports you need.  

• PARO 24/7 Helpline 

Tel.: 1-866-HELP-DOC 

Confidential services to support residents (and their families) including health and wellness supports, as well as assistance other issues related to training and working.

• UOttawa Faculty of Medicine Student Affairs Office (SAO)

Tel.: 613-562-5800 ext. 8136 

Comprehensive program of services and resources to help uOttawa undergraduate medical students including counselling support. . 

• uOttawa Faculty Wellness Program 

Tel.: 613-562-5800 ext. 8507 

Email: wellness@uottawa.ca 

Confidential wellness supports for all Faculty of Medicine TMM and graduate students, residents and faculty including: clinical counselling, referral to health and wellness services, medical accommodation support, educational programs and workshops.

• University of Ottawa Health Services 

Tel.: 613-564-3950 

Health care centre offering primary care, health promotion, counselling and other offered to all Ontario residents who are students, residents, staff and Faculty of the University of Ottawa. Walk-in services also available. You can register for a family physician: https://www.uottawa.ca/health/register 

• UOttawa Student Academic Success Service (SASS) 

Tel.: 613-562-5200 

 UOttawa Main Campus, 55 Laurier Avenue East, 3rd Floor, Room 3134 (DMS)

No face to face counselling services available. However, you can access online mental health resources and some group programs. This office also support academic accommodations for medical students and graduate students. 

• Resident Doctors of Canada (rdoc)

Organization representing all Canadian medical residents. Online resources on resident wellness and resiliency as well as information on accommodation and disabilities. 

• Ottawa Academy of Psychologists

Searchable list of psychologists in the Ottawa region 

• emental health 

Searchable list of mental health resources in the Ottawa region including counsellors and psychologists 

• Centre for Interpersonal Relationships (Downtown) 

Tel.: 1-855-779-2347 

• Eastern Ottawa Psychological Centre (Orleans) 

Tel.: 613-424-5700 

• Gilmour Psychological Services (Downtown) 

Tel.: 613-230-4709 

• Ottawa Centre for Cognitive Therapy (West End) 

Tel.: 613-729-0801 

• Ottawa Couple and Family Institute (West end) 

Tel.: 613-722-5122 

• Ottawa Institute for Cognitive Behavioural Therapy (West end) 

Tel.: 613-820-9931 

• Ottawa River Psychology Group (downtown)

Tel.: 613-656-3331

• Queensview Professional Services (West end) 

Tel.: 613-596-2000 

• The Child, Adolescent, and Family Centre of Ottawa (CAFCO) (Downtown and South end) 

Tel.: 613-567-0777 

• Bounce Back (CBT coaching) 

Tel.: 1-866-345-0224 

OHIP funded online program. CBT coaching by phone and workbooks. A referral from a primary care provider is required. Available in English and French as well 10+ other languages. 

• Capital Choice counselling

Tel.:1-613-425-4257

Capital Choice Counselling is network of over 40 Registered Psychotherapists, Psychologists, Social Workers, and counsellors  in the Ottawa area. The regular fee is $ 150.00 per one counselling hour. The fee could be lower depending on financial situation. The fee for intern counsellors is $70.00 or less, if in financial need. The fee could also be higher depending on counsellors credentials.

• Catholic Family Services (non-denominational) 

Sliding Scale. Walk-in services and booked appointments. 

Tel.: 613-233-8478 

• Centre for Psychological Services and Research (CPS-R) 

Tel.: 613-562-5289 

Offers reduced rates for therapy provided by a practicum student; 20-40 session cap. Does not accept substance abuse or eating disorders. 

• Clinique de services psychologiques de l'UQO (Gatineau) 

Offers reduced rates for therapy provided by a practicum student Available in French only. 20-session limit. 

Tel.: 819 773-1679 

• Coalition of Community Health and Resource Centres of Ottawa 

No fee, vast array of services. 

• Family Services Ottawa 

Sliding Scale. Walk-in services and booked appointments. 

Tel.: 613-725-3601 

• The Counselling Group - (part of Jewish Family Services - non denominational) 

Counselling fees are affordable and may be available on a sliding scale. Wide range of counselling services. The counselling services may be covered by workplace and private health care benefit and insurance plans. 

  Tel.: 613-722-2225 

• Inkblot

This Ontario-based virtual (video/voice) service connects you with therapists who can treat issues from depression, grief and anxiety to eating disorders, psychosis/schizophrenia and more. Fill out a survey to select a counsellor — there are psychotherapists and registered social workers as well as life coaches. Your first video session is free to make sure it’s a good match, and then you’ll pay $37.50 per 30-minute session. 

• Saint Paul University’s Counselling and Psychotherapy Centre 

Offers reduced rates for therapy provided by a practicum student. Sliding scale, no session cap. 

Tel.: 613-782-3022 

• Walk-in Counselling Clinic 

Free counselling services, no appointments necessary. Several sites across Ottawa region.