The goal of this course is to introduce the fundamentals of quality improvement to clinical and administrative health professionals who hold a variety of roles and disciplines across the continuum of care to promote a common language and approach to improvement in Ontario. The course will be divided into two components, consisting of three hours of independent eLearning followed by a 1 day in class workshop. The course will explore foundational learning competencies (i.e., introduction to key quality improvement concepts and tools) to allow participants to contribute more effectively to quality improvement projects within or across organizations. Special attention is paid to understanding the quality improvement project journey and measurement for improvement.
May 11, 2018
This session has been moved to November 23, 2018
To be notified of when registration opens, please contact firstname.lastname@example.org
Location: Best Western Pembroke Inn & Conference Centre, 1 International Drive, Pembroke, ON
September 14, 2018 - FULL
Registration Fee: $30
Focus: TOH Employees
Location: uOttawa Skills and Simulation Centre, 725 Parkdale Ave.
Online Modules: assigned August 31, 2018.
1 Day Workshop: September 14, 2018
September 21, 2018 - FULL
Registration Fee: $40
Focus: Primary Care
Location: Pinecrest-Queensway Community Health Centre, 1365 Richmond Rd, Ottawa, ON
Online Modules: assigned September 7, 2018.
1 Day Workshop: September 21, 2018
October 19, 2018
Registration Fee: $40
Focus: Home Care
Location: Champlain LHIN Offices, Conference Rooms C, D & E | 4200 Labelle St Ottawa, ON.
Online Modules: assigned October 5, 2018.
1 Day Workshop: October 19, 2018
November 23, 2018
Registration Fee: $40
Location: Best Western Pembroke Inn & Conference Centre | 1 International Dr., Pembroke, ON
Online Modules: assigned November 9, 2018.
1 Day Workshop: November 23, 2018
September 14, 2018 - The Ottawa Hospital - FULL
September 21, 2018 - Primary Care, Ottawa - FULL
September 28, 2018 - General Session, Ottawa - CANCELLED
October 19, 2018 - Home Care Focus, Ottawa
November 23, 2018 - General Session, Pembroke
January 25, 2019 - The Ottawa Hospital
February 4, 2019 - General Session, Ottawa
March 1, 2019 - The Ottawa Hospital
To be notified when registration opens for these sessions, please email email@example.com
Cancellation Policy and Terms and Conditions
No registration will be processed without the full registration fee included; Postdated cheques are not accepted; Continental breakfast, nutrition breaks and lunch will be provided. Registration fee is non-refundable. Should you be unable to attend, we will happily transfer your registration to a colleague. Registrations cannot be transferred from cohort to cohort.
This continuing education program is accredited by the consortiums of McMaster University, the Northern Ontario School of Medicine, Queens University, University of Toronto, University of Ottawa, Western University and IDEAS. Each participant should claim only those hours of credit that he/she actually spent participating in the educational program.
College of Family Physicians of Canada Mainpro+ (E-Learning and Workshop)
This Group Learning program has been certified by the College of Family Physicians of Canada for up to 30.75 Mainpro+ credits.
Royal College of Physicians and Surgeons of Canada – Section 1 (Workshop Only)
This event is an Accredited Group Learning Activity (Section 1) as defined by the Maintenance of Certification Program of the Royal College of Physicians and Surgeons of Canada, approved by Continuing Professional Development, Faculty of Medicine, University of Toronto up to a maximum of (5.5 hours)
Royal College of Physicians and Surgeons of Canada – Section 3 (E-Learning)
This program is an Accredited Self-Assessment Program (Section 3) as defined by the Maintenance of Certification Program of The Royal College of Physicians & Surgeons of Canada, and approved by Continuing Professional Development, Faculty of Medicine, University of Toronto. Remember to visit MAINPORT https://www.mainport.org/mainport/) to record your learning and outcomes. You may claim a maximum of 4.0 hours (credits are automatically calculated).
Using an evidence based curriculum and instructional design recognized to be appropriate for adult learning, the IDEAS Foundations of Quality Improvement is comprised of a three-hour online component completed prior to a one day in
- Three hours, asynchronous
- Immersive-scenario based self-study
- Completed before workshop
- Includes prompts and reflection to initiate a personal improvement project
1 Day Workshop
- 1 day interactive, applied learning through a quality improvement primary care project case
- Face to face, engagement between learners and faculty
- Taught by expert faculty who are experienced in quality improvement
1 Day Workshop Schedule
|8:00||Registration and Program Instructions|
|Case for Improvement
Use IDEAS glossary and tools templates as a resource in improvement activities; Apply the three fundamental questions of the Model for Improvement; Identify how a team QI project aim aligns to a personal/departmental/organizational aim
An Improvement Story
Explain how the team contributes to the development of an opportunity statement; Explain how opportunity statement is used by a QI team
Aim & Measures
Practice improving an AIM statement
Differentiate between process, outcome and balancing measures; Practice making a simple run chart using a set of data; Apply the run chart rules to a series of run charts to discern for change, improvement and sustainability; Identify principles of data collection with common pitfalls and tips for success; Practice using the fishbone diagram, 5 Why, paretos, and process map; Review the QI tools and where/when/why they're used in
|Changes and Planning PDSA Cycles
Identify sources to design and develop change ideas; Differentiate developing, testing, implementing and sustaining as QI concepts; Select an early PDSA cycle to test a least one change idea; Apply a PDSA ramp to test one change idea; Explain PDSA ramps and their use in improvement
|What’s Next in the Improvement Cycle?
Describe how the Project Charter is used by the improvement team; Recognize how an individual can function effectively and contribute to the team; List characteristics of effective teams; Identify roles within the QI project team (team member, team leader, executive sponsor); Discuss how the QI tools facilitate communication and engagement amongst the team and its stakeholders about the QI project effort