Each division is committed to a mandate that aligns with the hospital’s vision around quality. The deliverables for each division are the following:
A multidisciplinary team (i.e., CUSP team) that meets on a regular basis with the aim of reviewing any quality or patient safety issues and creating plans to address these
Regular morbidity and mortality rounds following a standardized format with action items that are fed back to division members
Review of events from the patient safety learning system (PSLS) and ensuring that these events are reviewed and if required create action items to resolve issues identified
A minimum of one patient experience initiative
Current Quality Initiatives in the DoS
Our department is recognized provincially and nationally as a leader in surgical quality. We play a prominent role in the provincial NSQIP collaborative and have run workshops in CUSP for both the Ontario and British Columbia collaborative. Our QI initiatives have been presented at provincial, national and international meetings. Of note, Health Quality Ontario looked to Ottawa to evaluate cost effectiveness of QI initiatives, such as CUSP.
The engagement of surgical staff along with nurses, allied health care professionals and hospital administration has been vital to the success of our QI program. There is always a need for continuous improvement in QI, and therefore your contributions make a big difference to patient care.